Six core principles that define how 288bat handles your personal information from the moment you register.
Data Security First
All personal data transmitted between your device and 288bat is encrypted using SSL. Sensitive account information is stored on secured infrastructure with restricted access controls and regular security reviews.
Minimum Data Collection
288bat only collects the personal information that is genuinely necessary to run a secure account, process PKR transactions, and provide the services you have signed up for. We do not collect data for the sake of it.
No Selling of Your Data
288bat does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes. Your data belongs to you and is used only to operate and improve your experience on the platform.
Payment Data Not Stored
Full payment card details and mobile wallet credentials are not stored on 288bat servers. Transactions are processed through payment gateways that operate their own security standards. We receive confirmation of transactions, not raw payment credentials.
Your Rights Are Real
You have the right to access, correct, and request deletion of your personal data. You can contact 288bat support at any time to exercise these rights. Requests will be acknowledged and processed within a reasonable timeframe.
Marketing Opt-Out Available
If you have opted in to receive promotional communications from 288bat — including bonus offers, game announcements, and betting promotions — you can opt out at any time through your account settings or by contacting support.
Policy Contents
- 1. Who This Policy Applies To
- 2. What Data We Collect
- 3. How We Collect Data
- 4. How We Use Your Data
- 5. Legal Basis for Processing
- 6. Sharing Data with Third Parties
- 7. Cookies and Tracking
- 8. Data Retention
- 9. Your Privacy Rights
- 10. Data Security
- 11. Minors
- 12. Changes to This Policy
- 13. Contact Us
01 Who This Policy Applies To
This Privacy Policy applies to all individuals who access, register on, or use any part of the 288bat platform — including the website at 288bat.pro, the 288bat mobile app for Android and iOS, and any related services or communications from 288bat.
By registering an account or using the platform in any capacity, you acknowledge that you have read this policy and understand how your personal information is collected and used. This policy applies regardless of the device or location from which you access the platform, though it is specifically designed with players in Pakistan in mind.
This Privacy Policy should be read alongside our Terms and Conditions and Responsible Gaming policy, all of which form part of the agreement between you and 288bat.
02 What Data We Collect
288bat collects personal information across several categories depending on how you interact with the platform. The main categories are:
| Category | Data Collected | When Collected |
|---|---|---|
| Identity | Full name, date of birth, national ID details (where verification is required) | Registration and identity verification |
| Contact | Email address, phone number (used for account access and communications) | Registration |
| Financial | Deposit and withdrawal records in PKR, payment method type (e.g. JazzCash, Easypaisa), transaction IDs | Each transaction |
| Gameplay | Game history, bet amounts, win/loss records, session durations, game preferences | All platform activity |
| Technical | IP address, device type, browser/app version, operating system | Each session |
| Communication | Support chat logs, email correspondence, in-app messages | When you contact support |
We do not collect sensitive personal categories such as religious beliefs, political opinions, or health data. We do not require you to provide more information than is necessary for account registration, payment processing, and legal compliance.
03 How We Collect Data
Personal data is collected through the following means on the 288bat platform:
- Directly from you at registration — when you provide your name, contact details, and other required information.
- When you make deposits or withdrawals — transaction details are recorded automatically as part of the payment process.
- Through your gameplay — game activity, bet history, and session data are logged as part of normal platform operation.
- Through cookies and similar tracking technologies on the website and app — see Section 7 for details.
- When you contact support — messages and chat transcripts are stored as part of the support record for your account.
- From identity verification processes — where we are required to verify your identity, documents you provide are processed as part of that review.
When you use the 288bat App, standard technical data — including device type, OS version, and session timestamps — is collected automatically. This is used to maintain platform performance and identify technical issues, not to profile you individually.
04 How We Use Your Data
Personal data collected by 288bat is used for the following purposes:
- To create and maintain your player account on the platform.
- To process deposits in PKR and fulfil withdrawal requests via JazzCash, Easypaisa, Raast, bank transfer, and other supported payment methods.
- To verify your identity where required — including when processing large withdrawals or where fraud risk indicators are present.
- To manage your gameplay history, account balance, bonus eligibility, and VIP tier status.
- To provide customer support and investigate and resolve any account, payment, or game disputes you raise.
- To detect and prevent fraud, account abuse, money laundering, and other prohibited activities described in our Terms and Conditions.
- To send you transactional communications — including deposit confirmations, withdrawal updates, and account security notices. These are not marketing and cannot be opted out of while your account is active.
- To send promotional communications — including bonus offers and game announcements — where you have opted in to receive them.
- To improve the platform's performance, game library, and user experience based on aggregated, anonymised usage data.
- To comply with legal obligations, including record-keeping requirements applicable to financial transactions.
288bat does not use your personal data to make automated decisions that have a legal or significant effect on you without human review. Game outcomes are determined by RNG and live dealer processes — not by profiling of individual player data.
05 Legal Basis for Processing
288bat processes your personal data on the following legal grounds, depending on the purpose of processing:
- Contract performance — processing necessary to fulfil our obligations to you under the Terms and Conditions, including account management, payments, and gameplay services.
- Legitimate interests — processing necessary for our legitimate operational interests, including fraud prevention, platform security, and improving service quality, provided those interests are not overridden by your rights.
- Legal obligation — processing required to comply with applicable legal requirements, including financial record-keeping and anti-fraud obligations.
- Consent — processing for marketing communications and optional platform features, where you have given clear consent. Consent can be withdrawn at any time.
06 Sharing Data with Third Parties
288bat does not sell your personal data. We share data with third parties only in the following limited circumstances:
- Payment processors — transaction data is shared with payment service providers (such as JazzCash, Easypaisa, and Raast infrastructure partners) to the extent necessary to process your deposits and withdrawals. These providers operate under their own privacy and security standards.
- Game providers — where necessary, limited technical data is shared with game studios and live casino providers to facilitate gameplay. Game providers do not receive your full identity or financial details.
- Identity verification partners — where we are required to verify your identity, your documentation may be processed by a specialist verification service provider.
- Legal and regulatory requirements — we may disclose personal data where required by law, court order, or applicable regulatory authority. We will notify you of such a disclosure where legally permitted to do so.
- Business transfers — in the event of a merger, acquisition, or sale of 288bat, player data may transfer to the acquiring entity. Players would be notified of any material change to how their data is handled.
All third-party service providers used by 288bat are required to handle personal data with appropriate security standards and are prohibited from using the data for their own commercial purposes outside of the service they provide to 288bat.
07 Cookies and Tracking
The 288bat website and app use cookies and similar tracking technologies to maintain session integrity, improve platform performance, and understand how players use the service.
The main categories of cookies we use are:
- Essential cookies — required for the platform to function correctly, including keeping you logged in during a session and maintaining your game state. These cannot be disabled without breaking platform functionality.
- Performance cookies — used to collect anonymised data about how players navigate the platform, which pages are visited most, and where errors occur. This information is used to improve the platform.
- Preference cookies — used to remember your settings and preferences across sessions, such as language or display options.
- Analytics cookies — where analytics tools are used, they collect aggregated usage data to help us understand overall platform trends. Individual player behaviour is not singled out from analytics data.
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using 288bat, but may affect some convenience features like saved preferences.
08 Data Retention
288bat retains personal data for as long as is necessary for the purposes for which it was collected, and as required by applicable record-keeping obligations.
- Account and identity data is retained for the duration of your account's existence plus a minimum period after account closure, as required for legal and financial compliance.
- Transaction records — deposits, withdrawals, and gameplay history — are retained for a minimum period to satisfy financial record-keeping requirements.
- Support communications are retained for a minimum period to allow for dispute resolution and platform improvement.
- Technical and session data is retained for a shorter period sufficient for security monitoring and performance purposes.
When data is no longer required, it is securely deleted or anonymised. Anonymised data — from which you cannot be identified — may be retained indefinitely for aggregated analysis and platform improvement.
09 Your Privacy Rights
As a player on 288bat, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team with your account details and a clear description of your request.
Right to Access
Request a copy of the personal data 288bat holds about you.
Right to Correction
Request that inaccurate or outdated personal data be corrected.
Right to Deletion
Request deletion of your personal data, subject to legal retention requirements.
Right to Restriction
Request that we limit how your data is used in certain circumstances.
Right to Portability
Request your data in a portable format where technically feasible.
Right to Object
Object to data processing based on legitimate interests, including direct marketing.
288bat will acknowledge and respond to privacy rights requests within a reasonable timeframe. Some requests may require identity verification before they can be fulfilled. Where a request cannot be fulfilled in full — for example where retention is required by law — we will explain the reason clearly.
10 Data Security
288bat takes reasonable technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, and destruction. These measures include:
- SSL/TLS encryption for all data transmitted between your device and the platform.
- Access controls that limit which team members can access personal data based on their operational role.
- Secure infrastructure for data storage with standard industry protections applied.
- Internal policies for handling and protecting personal data among 288bat team members and third-party service providers.
- Regular reviews of security practices as the platform and its technical environment evolve.
No data transmission over the internet or storage system can be guaranteed as fully secure. While we apply strong protective measures, you also play a role in keeping your account secure by using a strong password, not sharing your login credentials, and logging out from shared devices.
If a data security incident occurs that is likely to affect your personal data and carries a high risk to your rights, 288bat will notify affected players without undue delay where we are able to do so.
11 Minors
288bat is strictly an adult platform for players aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If you believe that a minor has registered on the platform or that their data has been collected, please contact our support team immediately so that the account can be reviewed and the data removed.
If you are using a shared device or household, please ensure your 288bat account credentials are secure and inaccessible to younger family members. Account holders are responsible for ensuring their account is not used by minors.
12 Changes to This Policy
288bat may update this Privacy Policy from time to time. When changes are made, the updated version will be published on this page with the revision date noted at the top. For significant changes that affect how your data is used, we will make reasonable efforts to notify active players through in-app notifications or email.
Continued use of the 288bat platform after a policy update constitutes acceptance of the revised terms. If you do not agree with a change to this policy, you should stop using the platform and contact support to discuss account closure and data deletion options.
Checking the "Last Updated" date at the top of this page is the quickest way to confirm whether the policy has been revised since you last read it.
13 Contact Us
For any questions, concerns, or requests related to this Privacy Policy or how 288bat handles your personal data, please contact our support team.
When contacting us about a privacy request, please include your registered email address, account username, and a clear description of the request or concern. This will help us locate your account quickly and respond efficiently. Privacy requests are treated as priority and we aim to acknowledge them within 3 working days.
For responsible gaming requests — including self-exclusion and deposit limits — these can be handled directly from your account settings or through the same support channel. Visit our Responsible Gaming page for more information on the tools available.
Your Privacy Is Taken Seriously at 288bat
We built the platform for Pakistan players and handle your data accordingly. Register free, play in PKR, and use the tools available to manage your experience on your terms. 18+ only.